Statisticians should ensure that the clock on the computer is set correctly. If the clock is out of sync this can cause issues for the FIBA LiveStats program. 

Windows 10:

To ensure the computer clock is set correctly, right-click on the time located on main taskbar and select Adjust date/time.

In Date & Time settings window make sure time and time zone are set to update automatically:

If you do not want to leave Set time zone automatically setting on, after switching it off make sure you have selected correct time zone and switched on automaticall adjustment on daylight saving time.

Windows 7

To ensure the computer clock is set correctly, click on the time located at the bottom of your computer desktop. Select to "Change date and time settings". 

The below pop up will appear. Statisticians will then need to click on "Change date and time". 

Statisticians will then be taken to the below pop up. Set the time zone that matches the location you are working from using the drop down as seen below, then click "OK".

The time and date settings should now be updated on your. Click "OK" to finish.